Programs and Services

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What Is A Dementia Coach?

A Dementia Care Coach provides expert support to improve the quality of life of care partners, families and people living with dementia. We work with people and families impacted by all types of dementia, including but not limited to Alzheimer’s disease, vascular dementia, young onset dementia, frontotemporal dementia, and dementia with Lewy bodies. Dementia Care Coaches work with you at every stage along the dementia journey by providing support, education, and referral. A Dementia Care Coach can support you as you face the challenges of today and tomorrow with improved confidence. Dementia is experienced differently by each person and our work seeks to recognise and respond individually to your changing needs.

How A Dementia Care Coach Can Help

  • When you are struggling to cope, we are here to help you and your loved one by providing support, education, and referral to appropriate services for additional care.
  • If you have questions, we will take the time to help you understand. We will be sure to help find an answer or guide you in the right direction.
  • If you are a care partner or family member, we will help you develop the skills and techniques you need to stay connected with the person you love and support.

Dementia Link

We provide support that is tailored to the individual needs of the person with dementia and their caregiver at any stage and at any age. We provide individual and family supportive counselling to persons with dementia and their caregivers, support self-management goals and strengthen linkages between providers across the continuum of care.

Dementia Link is designed to support persons with dementia, caregivers, and their families at the point of diagnosis or at any point along the journey. Dementia Care Coaches provide information, coordinate referrals and support in a direct client service role. The Dementia Link program encourages individuals to develop confidence and hope by providing:

  • Individual screening, assessment and care planning
  • Education, support and referral to specialized geriatric programs
  • Navigation of the care system and referral to other community support services.
  • Strategies for self-management
  • Assistance in reducing social isolation by connecting people to social programs.

To get help now call Ottawa: 613-523-4004 and Renfrew County: 888-411-2067 and ask to speak to a Dementia Care Coach or fill out our request for help form and a Dementia Care Coach will reach out shortly.

Living with Dementia

The Dementia LinkTM Living With Dementia learning series is designed specifically for people in the early stage of dementia, their family members and friends. This learning series will provide participants with information, support, and an opportunity to meet others in a similar situation. This learning series uses a positive approach and focuses on maintaining and enhancing skills and abilities for now and in the future.

There are many benefits from taking part in our Living With Dementia learning series.  Participants will have the opportunity to obtain information and resources, ask and have questions answered, talk with others in a similar situation, discuss experiences and express their feelings in a safe environment. The Dementia LinkTM Living with Dementia learning series occurs over three 1.5 hour sessions and participants receive a workbook of information and resources to take home.

Registration and Info:

Living with Dementia (Nepean)

Living with dementia (Ottawa West)

Living with dementia (Ottawa East)

Vivre avec la démence

Supporting dementia (caregivers only)

This two part education series is for caregivers of persons with dementia. The program explores the changes in behaviour that accompany the progression of dementia. Caregivers will have the opportunity to learn strategies that will help them to better manage those behaviours.

Sessions will provide you with information about:

  • The progression of dementia
  • Communication and behaviour strategies
  • Identifying, preventing and coping with stress
  • Accessing respite and other support interventions

This education program was developed in partnership with the Geriatric Psychiatry Community Services of Ottawa (GPCSO).

Info and Registration:
Supporting Dementia

Making the Decision/Understanding and Accessing Home and Community Care

Two part lecture series delivered by the Home and Community Care LHIN (formerly the Community Care Access Centre) providing a review of various long term care options, facilities, eligibility, costs etc.

Free of charge.  Offered two to three times annually as per The Dementia Society Calendar.

Info and Registration:


Please note: If the buses are canceled the day of one of our programs, the programs will also be canceled for that day.

We provide education and training on dementia and available support services for persons with dementia, caregivers, and their families. Our education programs are designed to support the specific needs of persons living with dementia, caregivers, and their families. Informed by current research and contemporary practice, our education forms a learning pathway to help improve the quality of support and quality of life experienced by people living with dementia and their caregivers.

Dementia Basics

This six session public lecture series provides an overview of Alzheimer’s disease and other dementias including diagnoses, classification, symptomology and common characteristics and behaviours and response strategies.  A review of available interventions and supports in Ottawa is provided as well as information regarding common caregiver roles, responses and challenges.

Suitable for caregivers, adult learners, front line social service or health care workers.  

Offered free of charge – parking available at a cost of $7 per session.

Science of Dementia


Science de la Démence


Care Partner Support Groups

Our care partner support groups are designed to help educate care partners with up-to-date that can help improve their quality of life as well as the life of the person with dementia they are supporting. Our support groups provide a safe environment where everyone can learn, express, and manage emotions, and help each other through mutual understanding and support. The support groups are collaborative and are led by a Dementia Care Coach and a volunteer. Drop-ins are welcome at any location. A care partner support group can provide many benefits including:

+ Ottawa Locations

+ Renfrew County Locations

Care Partner And Person Living With Dementia Support Groups

Our care partner and persons living with dementia support groups provide a safe environment where people can support one another by sharing their thoughts, ideas, frustrations, and coping strategies in a caring, non-judgmental atmosphere. Support group meetings begin with providing an opportunity for everyone to share with one another what is most important to them. The group is formatted so that both caregivers and persons with dementia have an opportunity to speak with one another about their individual concerns and strategies. The support groups are collaborative lead by a Dementia Care Coach and a trained volunteer. Call and ask to speak to a Dementia Care Coach today to learn more about what group will best meet your needs. Ottawa: 613-523-4004 and Renfrew County: 888-411-2067



This collaborative support group is specifically for those who are 65 years and older. We have three locations across Ottawa. Click on the links below for information, details, and registration.

Info and Registration:

Connections (East Ottawa)

Connections (Kanata)

Connections (West Ottawa)

Café Info Sante (Francophone)

Between us

This collaborative support group is specifically for young onset dementia affecting those under 65 years of age. Click on the link below for information, details, and registration.

Info and Registration:

Between Us (Ottawa)

Renfrew County

Coffee Club/Memory Cafe

Social And Recreational Programs

Many persons with dementia appreciate having more social contact and being able to remain engaged in their community. Participating in group activities reinforces a sense of belonging and reduces social isolation for persons with dementia and their care partners. Our social and recreation programs are adjusted to the needs of individuals and are respectful of the uniqueness of their journey. We offer a range of activities to enhance social engagement, physical well-being, and creative expression for both people living with dementia and their care partners.


Bike floor pedals, video, sound and music for individuals with dementia to be more physically and cognitively active.

Summer 2019 session
( July 10th to September 11th) offered Wednesday 10:30 am to 12:00 pm at Perley Rideau Games Room second floor.

Training session for staff and volunteers will be held the same day of the first lesson(30 mins before)

Online Registration:

Summer 2019

The Art Program

Art in a casual, comfortable and supportive environment for persons with dementia and their caregivers.

Summer 2019 Session
(July 10th to September 11th) offered Wednesday 10:30 am to 12:00 pm at 71 Somerset St. West (Ann Manor Condominium).

Online Registration:

Summer 2019

Lunch bunch

This collaborative social outing is for care partners and persons with dementia to spend time with others, enjoy a meal and connect. This group helps to create a sense of belonging and understanding in a safe and welcoming environment. There are two locations to choose from in Ottawa. Please note, everyone pays for their own lunch.

Info and Registration:

Lunch Bunch (East)

Lunch Bunch (Kanata)

Music Programs

Join us to make music and socialize in weekly music groups for persons with dementia and their caregivers. Music has the incredible power to move us both emotionally and physically. These groups are led by musical directors who use music and song as means to improve social connection, wellbeing and quality of life for persons with dementia and for their caregivers. No musical background is required to join these enjoyable and upbeat groups.


Group leaders Chris White and Moe Archambault use rhythm, song, gesture, dance and humour to engage participants in a spirit of friendship and fun. Activities include singing songs with and without words and actions; playing drums, kazoos and shakers; and making up new songs.  Participants have the opportunity to express themselves in a supportive environment, and have described their experience as having a variety of cognitive and emotional benefits.

Info and Registration:

Turquoise – Spring 2019


Participants gather in a safe, welcoming, supportive and bright environment to sing both familiar and new songs, accompanied by song leader Jennifer Noxon on guitar. Lyrics are provided in an ever-growing songbook that pulls from a variety of eras and musical styles i.e. light jazz, folk, swing, country, modern and traditional roots music. Each session starts with a gentle physical and vocal warm-up that helps bring one’s awareness to the breath, posture, body, and voice. Percussion instruments are available for those who like to ‘keep the beat’. Participants sit in a semi-circle format to sing. There’s a short break in the 1.5 hour session when individuals can catch up or share info with others. The program has been described as providing excellent stimulation for the mind and the memory. All levels of ability are welcome Drop-ins are welcome for those who would like to give it a try.

Info and Registration:

Circle of Song – Spring 2019


Group leader Nigel Harris creates movement and excitement using drumming wherever he goes. As chief cook and bottle washer of Musical Wellness since 2003, Nigel is a catalyst for creating the positive energy shift that happens to people through drumming and music.

Join this program and discover that singing is fun, stimulates memory recall, brings people out of isolation and creates community.

Spark! / Rayon d’Art

In collaboration with the National Gallery of Canada, The Dementia Society of Ottawa and Renfrew County invites you to specialized tours for individuals living with dementia and their caregivers. Everyone is encouraged to share their insights and enjoy art in a safe, welcoming and inspiring setting. These tours provide opportunities for people living with dementia to experience “in the moment” pleasure as they consider art and connect with others. Join us for a monthly themed tour. Call and ask to speak to a Dementia Care Coach today to learn more about how to register, Ottawa: 613-523-4004 and Renfrew County: 888-411-2067

Contact Us

Please send us an email with any of your questions and we'd be happy to get back to you.

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