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Make a Connection Volunteer

Make a Connection, Brighten Someone's Day

Volunteer for Make a Connection

Volunteers play a crucial role in the Make a Connection program by providing meaningful social interactions to persons living with dementia, and to enable caregivers to take a break. This is an age friendly opportunity and friends of all ages are invited to apply.

You can build a connection in-person, virtually, by telephone or a mix. Visits are typically 20 minutes to 1 hour on a weekly basis, and, if virtual, are on a variety of platforms such as the phone or Zoom, depending on the client’s preference and capabilities. You can Make a Connection through conversation, music, games and shared interests. 

About The Make A Connection Program

The Make a Connection initiative helps people living with dementia and their caregivers socialize and enjoy meaningful interactions, both virtually and in person.

You can make a new friend and treat yourself to a restful break from your daily routine. To remove technical barriers and make a virtual connection, we also offer free tablets, Amazon Echo Shows (smart display and voice command device), along with personalized technical training from Connected Canadians mentors.


Primary Role and Responsibilities:

  • Communicate with caregiver as needed to arrange visits
  • Maintain communication with The Dementia Society (provide visit status, forward questions, and offer feedback)

Prepare and host remote and/or in-person visits

  • Coordinate and prepare any particular items needed for your visit (photos, music, videos, a list of the client’s interest, etc.)
  • Meet and engage with client in the preferred setting (phone, Zoom, in person etc.)
  • Provide troubleshooting support to those experiencing technical difficulty (optional)
  • Engage with participants and maintain enthusiasm, compassion, and patience

Qualifications and Skills:

  • Positive attitude with excellent interpersonal skills
  • Compassion and empathy
  • A valid (within last 6 months) Vulnerable Sector Check is required, which we help facilitate
  • Reliability – able to honour scheduled commitments
  • Discretion – must maintain confidentiality
  • People of all languages are invited- high demand for French speakers

For Remote or Virtual Visits:

  • Tech-savvy, with the ability to independently troubleshoot common/minor technical issues such as audio/visual connectivity disruptions
  • Reliable access to both internet and email
  • Experience with Zoom or other online meeting platforms is an asset
  • Patience and compassion when working with others who are not tech-savvy

What You Can Expect:

  • Fill the form below: please upload your resume and add two references.
  • Selected applicants will be invited for an interview, followed by a reference check.
  • Successful applicants will be provided with orientation and role-specific training.