Elder Abuse and Neglect

Elder abuse is a single or repeated act (or lack of appropriate action), which causes harm or distress in an older person. This abuse or neglect occurs in a relationship where there is an expectation of trust (The World Health Organization, June 2021).

What are the different types of abuse and neglect?

Physical, verbal, sexual, spiritual, and/or financial
abuse
Psychological and/or emotional
Abandonment and/or neglect
Violation of rights

What are some examples?

Hitting, slapping, poking, shaking, or roughly handling an older person, even if there is no injury
Insulting, intimidating, or humiliating an older person
Threatening, coercing, or tricking an older person out of their money or property
Withholding or blocking support that the older person is unable to provide themselves
Restricting medication or over medicating an older person
Forcing or manipulating an older person to engage in sexual activity

What are some of the Risk factors?

Physical and/or cognitive decline in health
Mental health challenges and/or substance abuse
Social isolation and/or lack of safe space
Presence of financial dependants
A prior history of abuse
Little or no supports

What are some warning signs?

Unexplained signs of injury
Self-isolation or social withdrawal
Inaccurate financial statements
Changes in behaviour or personality
Invitations from the older person to talk about abuse and neglect
Presence of controlling behaviours such as manipulation and/or constant criticism

What can you do?

It is important to know the warning signs. Seek support if you think someone is at risk. Report acts of abuse or neglect. To learn more, read this Government of Canada brochure about “How You Can Identify Abuse and Help Older Adults at Risk.” The brochure is also available in French.

This information about identifying elder abuse is also available on the Government of Canada’s website.

Caregiver training and support are important strategies in preventing elder abuse and neglect. Examples include stress management, counselling, and respite programs. Contact The Dementia Society or your dementia care coach for more information. https://dementiahelp.ca/

Where do I report abuse and neglect?

The Ottawa Police Service’s Victim Support Unit (VSU) provides information, crisis counselling and resources to vulnerable persons and victims of elder abuse. (613) 236-1222, ext. 2223.
The VSU Crisis counsellors also support the Ottawa Police Service’s Elder Abuse Information Line. The Elder Abuse Information Line is a non-emergency information line with available resources for victims of elder abuse as well as guidance on how to file a complaint of abuse with the police. (613) 236-1222 ext. 2400.
Community Legal Education Ontario (CLEO) offers information on when and how to report in long Term Care Homes and Retirement Homes.
To report a crime and file a report with the police, call (613)-236-1222 or for emergencies, call 911

Where can I get information and support?

Nepean Rideau Osgoode Community Resource Centre: The Elder Abuse Response and Referral Service (EARRS) – (613) 596-5626 ext. 230.
Renfrew Victoria Hospital: Older adults protection services, providing care and support to seniors experiencing abuse, seniors at risk of harm and their caregivers in Renfrew County
Government of Ontario website: Information about elder abuse and the Senior Safety Line (24/7) with service offered in 150 languages at 1-866-299-1011.

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